How We Doing? is NOT another review platform — it’s a private, business-first feedback solution built to help you stay connected to what really matters: your customers, your team and your service standards.
Designed for any business or operation where people and performance meet — from customer satisfaction to team morale and everything in between — it gives you real-time, structured insights to spot issues early, improve delivery and celebrate wins. All without the noise or pressure of public ratings.
At its core, How We Doing? lets you create and share tailored surveys in minutes, receive focused feedback and monitor everything from one simple, centralised dashboard. It’s fast, flexible and designed to slip seamlessly into your daily workflow.
In a world where expectations are high and silence doesn’t always mean satisfaction, How We Doing? ensures you’re never in the dark. No expensive consultants. No cumbersome software. No guesswork. Just clear, actionable feedback — between you and the people who matter most.
Build feedback surveys tailored to specific departments, services, locations or customer touchpoints. With the help of AI-assisted question generation, you can ensure each survey is clear, relevant and easy to respond to — all in just a few minutes, no technical expertise required.
Assign relevant Team Members to each survey, giving them direct access to live feedback related to their department, role or area of responsibility. Team Members receive instant alerts when poor ratings are submitted, can view real-time results and are empowered to take ownership of follow-up actions. This ensures accountability, faster response times and a shared commitment to continuous improvement across your organisation.
Surveys can be shared instantly via QR codes, QR badges, direct links, email, SMS, WhatsApp, etc., making them easy to access in any environment — whether at a checkout counter, reception desk, service station, event venue or product packaging.
Respondents complete their feedback using a simple EXCELLENT / GOOD / POOR rating scale, making it fast and frictionless to participate. They can also add optional free-text comments to provide context, suggestions or further detail if they choose.
If someone submits a poor rating, designated team members are notified immediately so they can address the issue while it’s still relevant. This allows you to resolve dissatisfaction in real time and prevent negative experiences from escalating into poor reviews etc.
All responses feed into a real-time dashboard where you can track performance across every survey question at a glance. Visual summaries show how each aspect of the experience is rated using clear colour-coded bars (Excellent, Good, Poor). This lets you instantly see where you're doing well and where attention is needed, making it easy to prioritise improvements and celebrate wins.
Let built-in AI tools analyse your feedback data to uncover recurring pain points, high-performing areas and suggested next steps. These insights transform raw feedback into actionable strategies that help you improve with confidence.
Generate clean, professional reports instantly — perfect for meetings, planning sessions or performance reviews. The reports require no additional formatting or data cleanup, so they’re ready to share and present straight from the dashboard.
Gather real-time guest feedback on everything from check-in experience and room cleanliness to food quality and service. Quickly identify service gaps and improve guest satisfaction while the experience is still fresh.
Provide patients with a simple, private way to share their experience of care. Track feedback on staff professionalism, appointment efficiency and environment — helping improve trust, safety and operational responsiveness.
Capture customer impressions at checkout or via post-purchase links. Learn how staff interactions, product availability or store layout are affecting satisfaction — and take immediate steps to enhance the in-store experience.
Collect feedback from students, parents and staff on classroom experience, administration, communication and campus facilities. Use ongoing insights to guide improvements and foster a more responsive learning environment.
Understand employee satisfaction, interdepartmental collaboration and client service quality. Use surveys for internal reviews or external service evaluations to continuously refine processes and culture.
Distribute feedback forms via QR codes or digital links at entrances, exits or after performances. Gain insights into event organisation, atmosphere, crowd management and more — so each event gets better.
Collect real-time feedback from members or guests on equipment quality, facility cleanliness, service interactions and overall enjoyment. Address issues quickly and improve retention through better experiences.
Standardise feedback across multiple locations while allowing branch-level insight. Track trends, highlight high-performing teams and detect issues early — no matter how geographically spread your business is.
For single-location businesses offering multiple services or departments.
For businesses with multiple branches or franchises.
Interested in using How We Doing? Please fill in the form below and we’ll be in touch ASAP to discuss your requirements.